FAQ

We designed and developed Now Online to help professionals organize their video and telephone consultations without the hassle of admin.

Can I hold my consultations by phone rather than video?

With Now Online, you can hold consultations by video, but also by telephone or even chat!
Last minute technical problem with your video? No problem, easily switch to our telephone platform to hold the consultation without delay.

How can I reduce no-shows or make sure clients arrive on time?

Your time is precious, and late comers or no-shows cost you money.
At Now Online, we're obsessed with improving punctuality for our clients.
When scheduling a meeting, we take a deposit from your client's card.
You can set the cancelation fee of your choice, and it will be deducted from your client's deposit if they don't show or cancel less than 24 hours before the meeting.
We send email and text reminders, and we even call your client to make sure they will be on time!
With Now Online, you can reduce your client no-show and cancelation rate by 80%.

What payment methods do you offer for my consultations?

With Now Online, you can choose to bill your clients:
✔️Per minute
✔️A fixed price for a preset duration
✔️A fixed price for a preset duration, followed by a price per subsequent minute
You can also offer free minutes at the beginning of consultations to allow you to evaluate your client's needs.
Going from free minutes to billable time, or fixed price to pay-per-minute, is automatic — you don't have to worry about it.

When will I be paid?

Follow your client revenue in real time from your dashboard.
We process bank transfers on the 1st of every month.